Customer rate information
See the monthly base charge, tiered usage rates for every drought stage, common fees, and the signed tariff in one place.
Monthly estimate
Enter monthly metered use. The calculator applies each rate only to the gallons within that tier.
Estimated monthly water charge
5,000 gallons at the Baseline and dry season rates
| Charge | Amount |
|---|---|
| Monthly base rateIncludes the first 2,000 gallons | $68.00 |
| 2,001-5,000 gallons3,000 gallons at $8.00 per 1,000 | $24.00 |
Estimate only. This calculation excludes one-time fees, pass-through charges, corporation assessments, prior balances, penalties, taxes, credits, and billing adjustments. The signed tariff and the official bill control.
Tiered usage charges
The $68.00 base rate applies at every stage and includes the first 2,000 gallons. Additional use is charged per 1,000 gallons within each tier.
Drought tariff stage
| Monthly usage range | Per 1,000 gallons |
|---|---|
| 2,001-5,000 gallons | $8.00 |
| 5,001-10,000 gallons | $10.00 |
| 10,001-20,000 gallons | $11.00 |
| 20,001-30,000 gallons | $17.00 |
| 30,001-50,000 gallons | $18.00 |
| Over 50,000 gallons | $20.00 |
Drought tariff stage
| Monthly usage range | Per 1,000 gallons |
|---|---|
| 2,001-5,000 gallons | $10.00 |
| 5,001-10,000 gallons | $14.00 |
| 10,001-20,000 gallons | $16.00 |
| 20,001-30,000 gallons | $19.00 |
| 30,001-50,000 gallons | $23.00 |
| Over 50,000 gallons | $27.00 |
Drought tariff stage
| Monthly usage range | Per 1,000 gallons |
|---|---|
| 2,001-5,000 gallons | $14.00 |
| 5,001-10,000 gallons | $16.00 |
| 10,001-20,000 gallons | $20.00 |
| 20,001-30,000 gallons | $26.00 |
| 30,001-50,000 gallons | $30.00 |
| Over 50,000 gallons | $34.00 |
Drought tariff stage
| Monthly usage range | Per 1,000 gallons |
|---|---|
| 2,001-5,000 gallons | $17.00 |
| 5,001-10,000 gallons | $21.00 |
| 10,001-20,000 gallons | $25.00 |
| 20,001-30,000 gallons | $31.00 |
| 30,001-50,000 gallons | $36.00 |
| Over 50,000 gallons | $40.00 |
The highlighted stage, when available, uses the same daily Hays Trinity Groundwater Conservation District status (opens in a new tab) shown on the homepage. Billing changes may follow the timing and notice provisions in the tariff.
Tariff schedule
A 0.5% regulatory assessment for retail water service is included in the base rate. Actual-cost and outside-agency fees should be confirmed before service is scheduled.
| Fee | Amount | What it covers |
|---|---|---|
| New residence connection fee | $800.00 | Establishes service on an existing tap and meter setting. A separate HTGCD water-service-connection form fee may also apply. |
| New tap fee | Actual cost | Actual cost of the new tap and meter setting. |
| Reconnection - non-voluntary disconnection | $60.00 | Charged after disconnection for non-payment or non-compliance, in addition to bringing the account current. |
| Reconnection - voluntary disconnection | $360.00 | Charged before restoring service after a customer-requested disconnection. |
| Transfer fee | $50.00 | For changing an account name. |
| Late charge | $10.00 | Monthly penalty on delinquent accounts. |
| Returned check charge | $25.00 | See the published tariff for conditions. |
| Annual membership fee | $0.00 | See the published tariff for conditions. |
| Buy-in fee for new members | $50.00 | See the published tariff for conditions. |
| Meter test fee | Actual cost, up to $50.00 | Applies to a second meter test within two years when the meter is recording accurately. |
| Back-flow preventer | Actual cost | Customer pays installation and initial testing; the Corporation pays annual testing. |
| Regulatory fees | Actual cost | Regulatory charges may be passed through to the Corporation's members or the affected member. |
| Corporation assessment | To be determined | May be assessed when needed for new equipment or repairs after costs are known. |
Official documents
The HTML tables above are an accessible summary. The signed PDF controls if there is any difference.
If the tariff PDF is difficult to use with assistive technology, request the information in another format.